Removing HP Client Security ends up with the de-installation error

Product: HP Client Security Manager — Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RemoveFaceCredProvRegKey.02B1383B_F465_450F_AEC7_17CF4A00265E, location: E:\, command: reg delete HKLM\SOFTWARE\DigitalPersona\DPPT\Plugins\WindowsLogon\{81FA2D36-AFC2-4FD5-92C1-400E9F2C3213} /v TokenMask /f

Product: HP Client Security Manager — Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RemoveFaceFactorBitRegKey.02B1383B_F465_450F_AEC7_17CF4A00265E, location: E:\, command: reg delete “HKLM\SOFTWARE\Intel\Intel Authenticate\Engine\Factors\Face” /v FactorBit /f

Product: HP Client Security Manager — Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action RemoveFaceFactorBitRegKey32.02B1383B_F465_450F_AEC7_17CF4A00265E, location: E:\, command: reg delete “HKLM\SOFTWARE\WOW6432Node\Intel\Intel Authenticate\Engine\Factors\Face” /v FactorBit /f

If anyone stumble upon similar error solution is to add following registry values with regedit:

  • Location: HKLM\SOFTWARE\DigitalPersona\DPPT\Plugins\WindowsLogon\{81FA2D36-AFC2-4FD5-92C1-400E9F2C3213}
    Name: TokenMask
    Type: REG_QWORD
    Value: 0
  • Location: HKLM\SOFTWARE\Intel\Intel Authenticate\Engine\Factors\Face
    Name: FactorBit
    Type: REG_QWORD
    Value: 0
  • Location: HKLM\SOFTWARE\WOW6432Node\Intel\Intel Authenticate\Engine\Factors\Face
    Name: FactorBit
    Type: REG_QWORD
    Value: 0

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